How to reach us
Service hours
Our customer service is available during business hours. Field engineers are dispatched throughout daytime and emergency hours, with emergency response available for commercial customers (restaurants, businesses) at any time.
What to have ready
- Appliance brand and model (visible on the rating plate)
- Description of the fault — symptoms, when it started
- Your area — for accurate dispatch time estimate
- Error code if any — appears on display
- Preferred appointment time
Coverage areas
We serve all the Delta region with strong presence in Cairo, Giza, Alexandria, the New Capital, and major cities. Response times vary by location — from 4 hours in metropolitan areas to business hours in remote regions.
Why book with us?
- Free diagnostic on repair — pay only when you proceed with service
- Fast service for most repairs across major cities
- quality parts directly from specialized distributors
- Documented on all repairs
- Bilingual service — Arabic and English support
- Transparent pricing — written quote before any work